Policies

Your Rights Regarding PHI

To exercise any of the rights below, please submit your request in writing to your provider.

  • Right to Access and Inspect: You may request to review and copy your PHI. This may be limited only if access could cause serious harm.
  • Right to Amend: You may request a correction to your PHI if you believe it is inaccurate. Your therapist is not required to accept the amendment.
  • Right to an Accounting of Disclosures: You may request a record of when and why your PHI has been shared.
  • Right to Request Restrictions: You may request limits on how your PHI is used or disclosed. This may affect billing or insurance coverage.
  • Right to Confidential Communications: You can request that communications occur through specific methods or to specific locations.
  • Right to a Copy of This Policy: You may request a copy of this Privacy Statement at any time.

How Your Information May Be Used

For Treatment

Your PHI may be used by your therapist and other care providers involved in your treatment. Verbal permission is required before sharing information with family members. A signed release of information is required for all other disclosures, except in the following circumstances:

  • If you pose a danger to yourself or others
  • If psychiatric hospitalization is required
  • In cases of suspected child, elder, or disabled abuse
  • If evidence is requested for a child custody or adoption case
  • When ordered by a judge during legal proceedings
  • In the therapist’s legal defense
  • For clinical supervision purposes to enhance your care (not training or teaching without your consent)

For Business Operations

If you use insurance, your PHI will be used for billing purposes and to obtain treatment authorization. A clinical diagnosis is required to submit claims. In some cases, a treatment plan is also required to extend sessions beyond the insurer’s initial allowance (typically 6–10 sessions).

PHI may be accessed by business services such as administrative support or collection agencies under strict confidentiality agreements. Additionally, government agencies may review records to ensure HIPAA compliance.

Privacy

At Lynch Wellness, your privacy is of the utmost importance. We are committed to protecting the confidentiality of all information shared with our team.

In accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), we protect all Protected Health Information (PHI)—including your case record and any information related to your physical or mental health, past, present, or future.

This Notice of Privacy Practices explains how PHI may be used or disclosed, and your rights related to that information. It aligns with the standards set by the National Association of Social Workers. Although our therapists may share office space, each clinician operates independently and upholds their own professional privacy policies.

We will inform you of any future changes to this policy.

Safety

For your safety and the safety of others, if you arrive at the office intoxicated, impaired, or unable to drive, we are obligated to contact the emergency contact listed on your intake form.

Inclement Weather

If inclement weather prevents you from attending your session, please contact your clinician directly. In general, our office will be closed when the Norwell school system is closed. Your clinician will make every effort to be available for scheduled appointments.

Making and Cancelling Appointments

We are committed to offering convenient appointment times, including both daytime and evening availability. To schedule your initial appointment, please call 781-878-7111.


As part of our commitment to high-quality care, a 24-hour cancellation notice is required. If your appointment is on a Monday, please notify us by the Friday prior to avoid a late cancellation fee. Missed appointments without notice may impact your treatment progress and prevent others from accessing care. We appreciate your cooperation and understanding.

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